Frequently Asked Questions (FAQ)

1. What products does Pexlion offer?

We import planters and pots that make your home, garden, and office look beautiful and elegant.

2. Do your planters work indoors and outdoors?

Yes! Our planters are designed for both indoor and outdoor decoration, hence perfect for homes, offices, gardens, and balconies.

3. What material are your pots made of?

We offer planters in ceramic, stone, resin, and other durable materials for durable style and quality.

4. Can the pots be used for artificial plants?

Yes, absolutely! Our pots are perfect for live or artificial plants.

5. Are the planters predrilled with drainage holes?

Most of our planters are predrilled with drainage holes to promote healthy plant growth. Product specifications will specify whether or not drainage is available.

6. How do I order?

You just place an order from our website. Select your desired planter, add it to your shopping cart, and proceed to checkout.

7. What do you accept as payments?

We currently accept PayPal for secure and convenient payments.

8. When will it ship?

Shipping time depends on where you are located. Orders typically are shipped and processed within 3–7 business days.

9. Do you deliver internationally?

Yes, Pexlion ships internationally so you can take our planters with you wherever you go.

10. What is your returns policy?

If there is a damaged or defective product, kindly inform us within 7 days of receiving delivery. We will review your case and make a replacement or refund per our returns policy.

11. How do I contact customer support?