Return Policy

Returns are accepted only within thirty (30) days of delivery and with previous written acceptance.
No unauthorized returns will be subject to refund or credit.
Returns must be unused (not-planted) in the original box with original packing materials.
The customer is responsible for the return shipping cost.
Custom Planters, Made-to-Order Planters, and planters with drain holes included are non-returnable and non-exchangeable.
Returns credit is conditionable and the product should be in good shape as assessed by our receiving department.
Refunds will be credited back to the payment method under which the purchase was made

EU 14-Day Cooling Off  
If you're shopping from within the EU, you can cancel your order within 14 days; no reason is required. Just return the item in unused, original condition.

Contact Information
Support 24/7

Shop Name: Pexlion
Email: support@pexlion.com

Address: Eulenberg 13, 33178 Borchen, Deutschland
Phone Number: +49 15510576956